FAQ

How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery is 7–14 business days from the date your order ships. You'll receive tracking information by email once your order is on its way.

How does the Blue Light Acne Pen work?
The pen emits targeted blue light. Glide it over clean, dry skin on blemish areas for 2–3 minutes per spot, once or twice daily. It's portable, painless, and USB-rechargeable.

What is your return policy?
We offer a 30-day return policy. Items must be unused and in original packaging (for hygiene reasons, used skincare devices cannot be returned). Contact wailung000@gmail.com to start a return.

Is the device safe for sensitive skin?
The Blue Light Acne Pen is designed for external use on blemish-prone areas. If you have sensitive skin or a medical skin condition, consult a dermatologist before use. Discontinue use if irritation occurs.

How do I charge the device?
The pen is USB-rechargeable. Connect the included cable to any USB port. A full charge provides multiple uses.

How can I contact you?
Email us at wailung000@gmail.com.