Shipping policy

Thank you for shopping with GlowLab. We currently ship to addresses within the United States.

Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Delivery time
Estimated delivery time is 7–14 business days from the date your order ships. Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.

Shipping rates
Shipping rates are calculated at checkout based on your location. Any applicable shipping charges will be displayed before you complete your purchase.

Order tracking
Once your order ships, you will receive a tracking number by email so you can follow your package.

Incorrect addresses
Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided at checkout.

Damaged or lost packages
If your order arrives damaged or is lost in transit, please contact us at wailung000@gmail.com within 14 days of the expected delivery date so we can assist you.

Contact us
If you have any questions about shipping, please reach out to wailung000@gmail.com.